During the filming of his celebrated novel THE ENGLISH PATIENT, Michael Ondaatje became increasingly fascinated as he watched the veteran editor Walter Murch at
Welcome to the future, where you can talk with the digital things around you: voice assistants, chatbots, and more. But these interactions can be unhelpful and
A successful digital transformation must start with a conversational transformation. Today, software organizations are transforming the way work gets done throu
Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at