Presents advice on achieving business success, discussing ways to improve communication skills, the advantage of setting goals, using criticism and praise effec
"An engaging, highly readable survey of the sophisticated methods of persuasion we encounter in various situations. From television to telemarketing and from se
Lucas Haasis found a time capsule: A complete mercantile letter archive of the merchant Nicolaus Gottlieb Luetkens who lived in 18th century Hamburg. Luetkens t
Whether the challenge is closing a sale or climbing the corporate ladder, the ability to get others to share one's viewpoint is essential to success. This motiv
Successful persuasion is about reading your audience-of one or one million-and creating a message that aligns with what they already believe. As a message strat