Related Books

The Official Introduction to the ITIL Service Lifecycle
Language: en
Pages: 256

The Official Introduction to the ITIL Service Lifecycle

Authors: OGC - Office of Government Commerce
Categories: Business & Economics
Type: BOOK - Published: 2007-05-30 - Publisher: The Stationery Office

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ITIL was created by the UK government in the 1980s as an efficiency-improving initiative. This text gives an essential guide to the overall structure of ITIL an
An Introductory Overview of ITIL V3
Language: en
Pages: 55

An Introductory Overview of ITIL V3

Authors: Alison Cartlidge
Categories:
Type: BOOK - Published: 2009-01-01 - Publisher:

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IT Service Management
Language: en
Pages: 514

IT Service Management

Authors: Van Haren Publishing
Categories: Business & Economics
Type: BOOK - Published: 2007 - Publisher: Van Haren Publishing

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Thorough introduction to the field of IT Service Management and the V3 core books in the IT Infrastructure Library; a guide to specific processes relating to IT
Become ITIL® 4 Foundation Certified in 7 Days
Language: en
Pages: 453

Become ITIL® 4 Foundation Certified in 7 Days

Authors: Abhinav Krishna Kaiser
Categories: Computers
Type: BOOK - Published: 2020-11-26 - Publisher: Apress

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Use this guide book in its fully updated second edition to study for the ITIL 4 Foundation certification exam. Know the latest ITIL framework and DevOps concept
Introduction to the ITIL service lifecycle
Language: en
Pages: 256

Introduction to the ITIL service lifecycle

Authors: Office of Government Commerce
Categories: Business & Economics
Type: BOOK - Published: 2010-05-12 - Publisher: The Stationery Office

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This official introduction is a gateway to ITIL. It explains the basic concept of IT Service Management (ITSM) and the place of ITIL, introducing the new lifecy

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